For players aged 21 and above only

Responsible Gaming Commitment —
Stay safe with 39bdt

Gaming is for enjoyment — not addiction. 39bdt gives you all the tools to play safely and responsibly.

Our Commitment

39bdt believes that online gaming is purely a form of entertainment — it should never become a source of financial hardship. We place the highest importance on the wellbeing and peace of mind of every player. That is why we have prepared a set of practical tools and guidance, so you can stay in full control of your gaming at any time.

When gaming turns into a habit or addiction, it can have a negative impact on personal life, family relationships, and financial stability. At 39bdt, we actively help prevent that from happening. Read the information and tools below, and use them today if you need to.

21+ Policy: 39bdt is for players aged 21 and above only. Account registration or gaming by minors is strictly prohibited.

Key Safe Gaming Tools

39bdt lets you control your own gaming environment. These six tools are right at your fingertips.

Deposit Limit

Set the maximum amount you want to deposit per day, per week, or per month — entirely on your own terms. Once active, this limit cannot be exceeded, making it easy to stay protected from overspending.

Loss Limit

Decide in advance how much you are comfortable losing within a set period. When that limit is reached, your session will automatically end, keeping you in control.

Session Time Limits & Breaks

Playing for long stretches without a break is not healthy. At 39bdt, you can set your own session time limits or scheduled breaks — ranging from 24 hours to several weeks.

Self-Exclusion

If you feel gaming is getting out of control, activate self-exclusion. Your account will be completely deactivated for a set period. Contact support to apply.

Reality Check

Receive regular notifications while you play — showing how long you have been playing and how much you have spent. This keeps you connected to reality and helps prevent unintentional overspending of time or money.

Account Activity Review

You can view your full history of deposits, withdrawals, and gaming activity at any time. Analyse your own patterns and stay alert before problems arise.

Warning Signs of Problem Gaming

If you notice any of the following signs in yourself or someone you know, it may be a sign of a problem:

  • Spending beyond your budget or borrowing money to play
  • Repeatedly trying to play to recover losses
  • Neglecting family, friends, or work in favour of gaming
  • Feeling restless or irritable when you are unable to play
  • Lying to family or friends about your gaming
  • Skipping sleep, meals, or daily responsibilities to play for long periods
  • Wanting to stop gaming but being unable to — and returning to it repeatedly

What to do if you need help

If any of the signs above apply to you, take action without delay. 39bdt is always here for you:

  • Contact us via 24/7 live chat — support is available in both Bengali and English
  • Email us: [email protected]
  • Request to activate self-exclusion or a deposit limit
  • Seek professional help — let a family member or someone you trust know

Your information is completely confidential. Asking for help is a sign of strength.

How to Use the Protection Tools

The safeguard tools on 39bdt are simple to use. Follow the steps below:

1

Log In to Your Account

Log in to your 39bdt account and go to the "Account Settings" or "Responsible Gaming" menu. All protection tools are available there.

2

Choose your preferred limit

Deposit limit, loss limit, or session time limit — choose what suits your needs and set the amount and duration.

3

Confirm and save

Confirm your chosen limit and save it. Reducing a limit takes effect immediately. A cooling-off period may apply when increasing a limit.

4

Contact the support team for self-exclusion

For an extended break or full self-exclusion, submit a request via live chat or email at [email protected]. Our team will act promptly.

5

Review regularly

Review your gaming activity once a month. If you feel your limits need to be lowered further, make the change right away.

Core Principles of Responsible Gaming

Responsible gaming at 39bdt is not just about rules — it is part of our culture. We believe that when every player plays with awareness, gaming becomes truly enjoyable.

Enjoy gaming as a leisure activity — not as a way to earn money. The outcome of every game is random and no one can guarantee consistent wins. So only bet what you can afford to lose without it affecting your daily life.

Do

  • Stick to a set budget
  • Play for entertainment
  • Take regular breaks
  • Set limits when needed
  • Seek help if you have a problem

Don't

  • Don't bet more to chase losses
  • Don't play with borrowed money
  • Don't play when you are under stress
  • Don't neglect family and work
  • Don't allow minors to play

Keep in mind — the minimum deposit at 39bdt is ৳100 and the minimum withdrawal is ৳500. Use these figures to set a monthly gaming budget and stick to it.

Protecting Minors

39bdt is for players aged 21 and above only. Minors are not permitted to use this platform under any circumstances. We verify age at registration and immediately close any account that raises suspicion.

If there are children or teenagers in your household, keep your device and account out of their reach. Do not share your password and make sure you log out of your account.

If you suspect that a minor has used your account, please notify us immediately at [email protected].

Responsible Gaming FAQ

Log in to your 39bdt account and go to "Responsible Gaming" settings. There you will find options to set a daily, weekly, or monthly deposit limit. Enter the amount and confirm — the limit takes effect immediately.

Yes. When self-exclusion is activated, your account will be deactivated, but your existing balance will remain safe. Once the exclusion period ends, you can request a withdrawal. Contact us at [email protected] for more details.

Self-exclusion is a considered decision — cancelling it before the set period ends is generally not possible. This rule is intentional, to protect you from decisions made in the heat of the moment. Contact support to learn more.

When you set a session time limit, a notification will appear on screen once that time is up — showing how long you have played and how much you have spent. You can then choose to continue playing or stop.

Start by talking to them with empathy. Encourage them to use 39bdt's self-exclusion tool, and if needed, contact us at [email protected]. Professional counselling is also an option worth considering.

No. Lowering a deposit limit takes effect immediately. However, increasing a limit is subject to a waiting period — this helps avoid impulsive decisions made in the moment.

Play responsibly —
keep the fun going

At 39bdt, the best games, secure payments, and round-the-clock support are always ready for you. Enjoy it with awareness.

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